Registered in England No. 06594953
UKLRP Registration Number 10033485
We are pleased to welcome you as a learner at Adult Education College. To ensure that you receive the high-quality education and service you expect, we have set out a clear set of terms and conditions (the “Terms”). These Terms, along with the College policies referenced within them (the “Policies”), form the legally binding agreement (the “Agreement”) between you and Adult Education College for your enrolment.
Copies of all relevant Policies will be provided before you accept these Terms. If there is any conflict between the Terms and the Policies, the Policies take precedence.
By electronically signing the Agreement, you confirm acceptance of your place and these Terms.
You may cancel the Agreement within 14 days of the Start Date by emailing us, and a full refund of tuition fees will be issued (administration fees excluded).
The College cannot guarantee specific examination results, future progression opportunities, or entry to external institutions. Learners are responsible for researching the most suitable courses for their goals. If you choose to sit examinations, you must register independently with an examination centre and pay their fees directly.
You agree to pay the fees for the payment plan selected for each academic year. The Agreement automatically renews each year unless cancelled according to the notice requirements. A full half-term notice period is required.
You must comply with all College Policies to maintain your place. If Policies are updated, we will provide at least 30 days’ notice. If a change negatively impacts you, you may cancel the Agreement before the change takes effect, without penalty, and receive a refund for any unused fees (excluding admin fees).
This Agreement is between Adult Education College (operated by Cambridge Online Education Limited, registered in England and Wales, company number 06594953, registered office: Suite 2 Pioneer House, Vision Park, Cambridge CB24 9NL) and you, the enrolled learner (“you”).
All references to “writing” include email.
You confirm that all information you provide to the College is accurate to the best of your knowledge.
Adult Education College will provide online education, delivered with reasonable care and skill via our online learning platform (the “Website”), including:
The Services are intended for adult learners and will be of satisfactory quality and suitable for online academic education.
To maintain teaching quality, learners must keep their cameras on during live sessions. Backgrounds may be blurred or replaced for privacy.
The College may use images from classes and events for marketing and promotional purposes. If you do not agree to this, please do not proceed with registration.
We cannot guarantee specific grades, examination outcomes, or progression results. Your success depends on your commitment to attending lessons and completing coursework.
Minimum technical requirements can be found at:
https://adulteducationcollege.com/system-requirements/
The College may assist you in finding an examination centre, but registration and payment for exams are solely your responsibility.
If you are dissatisfied with the Services, please refer to the Complaints Policy at:
https://adulteducationcollege.com/complaints
The Agreement begins when the College issues login details, granting immediate access to learning resources (“Start Date”).
Teaching dates for each half-term (5–7 weeks) are published on the Website and may vary each academic year (1 September – 31 August).
The Agreement automatically renews annually unless terminated according to Section 11 (Termination).
Fees are published on the Website or confirmed in writing. Fees are charged annually and fixed for the academic year unless external circumstances require a change. If fees increase, you will receive at least 30 days’ notice and may cancel the Agreement before the increase takes effect, with a refund for unused prepaid fees (excluding admin fees).
You may cancel within 14 days of the Start Date by emailing us.
You lose this right after the 14 days if you access the Website or use the Services.
Fees must be paid before the Start Date and by the due dates on the invoice.
Registration fees are non-refundable.
No deposits are taken.
Course choices may be submitted on the registration form or using a method confirmed in writing.
Course changes may be made if space permits. Any consequences of course changes (including timetable clashes) remain your responsibility.
The College may adjust timetables for operational reasons with at least 30 days’ notice. If a change prevents you from continuing your chosen Course, you may cancel the Agreement and receive a refund for unused fees.
You may terminate the Agreement at the end of the academic year by giving notice on or before the final teaching day of the summer term. We will remind you at least 30 days before the deadline.
If you withdraw earlier, you remain liable for full fees up to the end of the academic year.
Either party may terminate the Agreement if the other fails to comply with the Terms or Policies and does not correct the issue within a reasonable time. If the breach cannot be corrected, termination may be immediate.
If the College terminates due to your non-compliance, you must pay all outstanding fees for the academic year.
All learners must comply with the Safeguarding Policy, Acceptable Use Policy, and any additional or updated Policies.
Any content posted by learners on the platform must follow the Acceptable Use Policy. Non-compliant content will be removed immediately.
Neither party is liable for losses that could not reasonably have been foreseen at the time of entering into this Agreement.
We process personal data in accordance with the Data Protection Act 2018.
Details are set out in our Privacy Policy:
https://adulteducationcollege.com/privacy-policy
For queries or changes to personal data, email: enquiries@adulteducationcollege.com
You authorise the Principal or their deputy to act in your best interests on academic and administrative matters.
If circumstances beyond our control (e.g., internet outages, staff illness, major disruptions) prevent delivery of lessons, we will attempt to:
If this is not possible, you will receive a proportional refund for missed lessons.
This Agreement is governed by the laws of the United Kingdom.
Courts of the United Kingdom have exclusive jurisdiction.
If any term is deemed unlawful, that term will be removed without affecting the remainder of the Agreement.
The College may transfer its rights and responsibilities under this Agreement to a third party capable of delivering the same standard of service. You will be notified unless legally restricted.
If service quality declines significantly after such transfer, you may cancel the Agreement and receive a refund for unused prepaid fees.
You cannot transfer your rights under this Agreement. Only the named learner may access the learning platform.
We may update the Terms or Policies with at least 30 days’ written notice. If the changes negatively impact you, you may cancel before the changes take effect and receive a refund for unused prepaid fees.
